User Data Deletion

Last updated: June 17, 2026

ExplorOFF (“ExplorOFF”, “we”, “our” or “us”) lets you delete your account and the personal data associated with it at any time. This applies to all sign-in methods, including accounts created with Facebook, Google, Apple, or email.

How to delete your data

You can request deletion of your ExplorOFF account and personal data in either of the following ways:

  • By email: send a message to yulia@exploroff.com from the email address linked to your account, with the subject “Data deletion request”. Please include the name or email you used to sign in so we can locate your account.
  • In your account: sign in at exploroff.com/account and use the account options to delete your profile.

What we delete

When we process your request we permanently remove your account profile (name and email), any saved trips, itineraries, comments and ratings, and the authentication record that links your Facebook (or other provider) login to ExplorOFF. Requests are completed within 30 days. Some records may be retained only where required by law (for example, transaction records for tax purposes).

Questions

If you have any questions about deleting your data, contact us at yulia@exploroff.com.

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Free permit watch

You can't hike it if you can't get the permit.

The best hikes in America run on lotteries that open once a year and sell out in minutes. Every trail runs on its own calendar. Pick the ones you want and we do the watching.

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How it works

  • An email the morning each window opens, never the day after.
  • A 14-day heads-up so you can line up your group and dates.
  • Win odds and a ranked backup plan for every trail you pick.

Didn't win? We keep watching. We check recreation.gov every day for The Enchantments, Half Dome and Angels Landing, and email you the moment a sold-out date frees up. Cancellations are the second chance most people never hear about.

Hikers we've helped
L
Liudmila S.New
Local Guide · 10 reviews
BookedChain Lakes Loop
★★★★★

“I’ve requested to book a Chain Lakes Loop guide on ExplorOFF, and it was the best idea ever! I highly recommend going with their guided option since you get a real human connection on the trail and don’t have to worry about a thing. Yulia was great to talk to!”

The turquoise water of Iceberg Lake on the Chain Lakes Loop below Mount BakerFireweed in bloom on the slope below Table Mountain on the Chain Lakes Loop
Verified Google review