User Data Deletion
Last updated: June 17, 2026
ExplorOFF (“ExplorOFF”, “we”, “our” or “us”) lets you delete your account and the personal data associated with it at any time. This applies to all sign-in methods, including accounts created with Facebook, Google, Apple, or email.
How to delete your data
You can request deletion of your ExplorOFF account and personal data in either of the following ways:
- By email: send a message to yulia@exploroff.com from the email address linked to your account, with the subject “Data deletion request”. Please include the name or email you used to sign in so we can locate your account.
- In your account: sign in at exploroff.com/account and use the account options to delete your profile.
What we delete
When we process your request we permanently remove your account profile (name and email), any saved trips, itineraries, comments and ratings, and the authentication record that links your Facebook (or other provider) login to ExplorOFF. Requests are completed within 30 days. Some records may be retained only where required by law (for example, transaction records for tax purposes).
Questions
If you have any questions about deleting your data, contact us at yulia@exploroff.com.
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One tap. It goes straight to Yulia and Margarita.
You can't hike it if you can't get the permit.
The best hikes in America run on lotteries that open once a year and sell out in minutes. Every trail runs on its own calendar. Pick the ones you want and we do the watching.
The WaveCoyote Buttes North · Arizona / UtahPermitLotterybrutal odds
Half Dome CablesYosemite NP · CaliforniaPermitOpens Mar 1fair odds
Mt. WhitneyInyo NF · CaliforniaPermitOpens Feb 1tough odds
Angels LandingZion NP · UtahPermitLotterytough odds
The SubwayZion NP · UtahPermitLotterytough odds
Mount St. Helens Summit ClimbGifford Pinchot NF · WashingtonPermitReservationtough odds
How it works
- An email the morning each window opens, never the day after.
- A 14-day heads-up so you can line up your group and dates.
- Win odds and a ranked backup plan for every trail you pick.
Didn't win? We keep watching. We check recreation.gov every day for The Enchantments, Half Dome and Angels Landing, and email you the moment a sold-out date frees up. Cancellations are the second chance most people never hear about.